iPhone 6s & iPhone 6s Plus CandyShell Clear FAQs

Have questions about your new Speck CandyShell Clear case? Whether it’s a recent purchase or a case you’re considering, we’re happy to help answer any questions you may have about our covers. See if your question is answered below; if not, feel free to contact us directly. We’d love to hear from you.

Do your existing iPhone 6 cases and iPhone 6 Plus cases fit the new iPhone 6s and iPhone 6s Plus, even with the slight size increase?
What are the differences between your iPhone 6s & iPhone 6s Plus cases?
I ordered a CandyShell Clear, why is the Speck logo is in a different place than on the photo?
The material on my CandyShell Clear is stretchy and sticky, is this normal?
I don’t see a camera ring on CandyShell Clear, why do other CandyShell cases have this flash ring and how will the lack of a ring on CandyShell Clear affect my photos?
Why doesn’t CandyShell Clear yellow over time?
Does CandyShell Clear have the same protection as CandyShell for other iPhones?
How have you engineered CandyShell Clear to not scratch?
I notice that dust particles have been getting stuck on the inside of my case, how should I clean it?

General Questions

Do your existing iPhone 6 cases and iPhone 6 Plus cases fit the new iPhone 6s and iPhone 6s Plus, even with the slight size increase?

Yes, all of our iPhone 6 and iPhone 6 Plus cases are compatible with the new iPhone 6s and iPhone 6s Plus.

The iPhone 6s and iPhone 6s Plus have grown by no more than 0.2mm in each direction compared to the iPhone 6 and iPhone 6 Plus. The soft inner layer in our cases has a flexible design that can accommodate up to a .25mm tolerance, so the new phones will fit while still being equipped with Speck’s trusted military-grade protection.

Beware—this may not be true for other case manufacturers. Make sure you are buying a case that is compatible for your specific device.

What are the differences between your iPhone 6s & iPhone 6s Plus cases?

  • All of our CandyShell cases have a dual-layer design in a one-piece construction that provides military-grade protection.
  • All of our MightyShell cases have a triple-layer design in a one-piece construction that provides 2x military-grade protection.
  • Our GammaShell cases have a dual-layer design in a two-piece construction that provides military-grade protection.

I ordered a CandyShell Clear, why is the Speck logo is in a different place than on the photo?

The first release of our CandyShell Clear cases have a higher Speck logo placement. Since launch, we have been rolling out the lower Speck logo placement not to obstruct the Apple logo.

If you’re unhappy with the case you have, feel free to contact customerservice@speckproducts.com and they’ll be happy to swap it out for you.

The material on my CandyShell Clear is stretchy and sticky, is this normal?

Yes, if you’re experiencing any stickiness on your CandyShell Clear that means that you got a case fresh out of production! This material will stretch if you pull it, and will rebound back to its original form and eventually strengthen into place. Over time the material will become less sticky.

This affect does not mean that CandyShell Clear is any less protective—your case will always protect your iPhone with military-grade drop tested durability.

I don’t see a camera ring on CandyShell Clear, why do other CandyShell cases have this flash ring and how will the lack of a ring on CandyShell Clear affect my photos?

CandyShell Clear doesn’t need a camera ring. We’ve tested this case over and over and found that the case has no impact on the quality of your iPhone photos.

Why doesn’t CandyShell Clear yellow over time?

This case remains clear because of the new custom-engineered soft acrylic we’ve used. This material resists dirt, oils, and chemicals from everyday use. Another reason cases may yellow over time are due to exposure to UV light—and we’ve tested these environmental exposure limits to ensure CandyShell Clear can stand the test of time by staying completely clear.

Does CandyShell Clear have the same protection as CandyShell for other iPhones?

Yes, CandyShell Clear has been tested to the same military-grade protection standards as our award-winning CandyShell cases. Each of these cases meet or exceed MIL-STD-810G drop tests without incurring any damage to the phone’s screen or functionality.

How have you engineered CandyShell Clear to not scratch?

We’ve applied a clear scratch-resistant coating to the exterior of CandyShell Clear’s polycarbonate shell to repel scratches and abrasions for a clean, clear look.

I notice that dust particles have been getting stuck on the inside of my case, how should I clean it?

To clean, remove your iPhone from CandyShell Clear, and run CandyShell Clear under room-temperature water. Use your fingers to wash out particles, blemishes, or dust. Avoid scratching the case with your fingernails. Air dry or use a soft tissue to dry the outer surfaces.

Do not attempt to clean CandyShell Clear with rubbing alcohol.