shipping info

Order Status
An email confirmation is sent to you when the order is shipped.  The email will include information and instructions on how you can track the shipment of your order online.  If you do not receive an email within the reasonable timeframe allowed, please email customerservice@speckproducts.com with your order number and we will try to respond to your request right away.

Shipping Days and Times
Our shipping days are Monday-Friday. If you place your order before 2PM Pacific Standard Time (PST, California time) your order will ship out the same day. If you place your order after 2PM PST your order will ship out the NEXT business day.

No orders are processed or delivered on Saturday, Sunday, or major national holidays (listed below). If you place a "Next Day Air" order on Friday before 2PM, PST, your order will be delivered on MONDAY, as Saturday and Sunday do not count as shipping days. If you place a "Next Day Air" order on Friday after 2PM PST, your order will be processed  and shipped on MONDAY and you will receive it on TUESDAY. The same goes for 2nd Day Air, 3-day and 5-day ground, please do not count the weekends in your delivery time. The 2,3, and 5 days are business days, not counting Saturday, Sunday or major national holidays.

Shipping Holidays
Orders will not be processed, delivered or counted as in-transit on the following major national holidays:

New Year's Day (January 1st)
President's Day
Memorial Day
Independence Day (July 4th)
Labor Day
Thanksgiving Day
The Friday After Thanksgiving Day
Christmas Day (December 25th)

International Orders
Items being shipped outside the USA will be subject to import duties, taxes, and tariffs as imposed by the country the product is being imported to. The customer (the person importing the product) is responsible to pay the import duties and taxes incurred by customs when the product reaches the country of destination. Speck is not responsible for any duties, taxes, or tariffs incurred by the imporation of products into countries other than the USA. The customer is responsible to pay all duties, taxes, and tariffs as billed by the courier and imposed by the customs and import department of their respective country. If you have any questions about our International Shipping Policy, please contact customerservice@speckproducts.com. Once again, Speck is not responsible to pay the import duties, taxes, or tariffs imposed when ordering or importing products into countries other than the USA. Speck is required by law to declare full value (purchase price) of the product on any waybills or customs documentation. We can not declare a lower value on your package than the purchase price that you paid. Thank you for your understanding.